mintedanddipped.com is proud to accept the following forms of payment:
 
Visa
MasterCard
American Express
Discover Card
PayPal
Money Order or Certified Check (mail order only). Email us at exclusive@mintedanddipped.com to order this way.
Yes. While we can’t guarantee we can find everything you want, we’d be happy to help find styles and brands that may be out of stock. Contact our team and we will do our best to help you out.
 
*When you contact us, please provide any relevant information you already have that will help us out.
Yes. Styles from our site are available for purchase in bulk. Let us know what you’re looking for and how many units you’re interested in purchasing; we’ll let you know if we’re able to satisfy your request.
Of course! We want each and every customer to be satisfied with their shopping experience at mintedanddipped.com. Please reference our “Returns/Exchanges” and/or contact customer service to figure out the best way to return your item.
It is absolutely safe to use your credit card online. When you use your credit card to shop at hats.com, your transaction is secure and your privacy is protected. Our servers use encryption technology that safeguards your personal information.
Please visit our privacy policy on the site.
We work with some of the best security measures available on the Internet. We want you to feel comfortable that personal information such as your name, address and credit card number will be kept safe throughout your entire shopping experience.
 
For added safety we do not store credit card information on our web server after your order has been processed. Even after you register with our site, you have to enter your credit card information each time you make a purchase. This significantly reduces the chances of Internet credit card fraud.
 
Our site is designed to only accept orders from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 3.0 versions or higher of Netscape Navigator and versions 3.02 or higher of Internet Explorer. This means you’ll be unable to place an order through an unsecured connection.
 
We also use McAfee Secure to test our website daily to protect us from identity theft, phishing, viruses, and spyware. Check out our rating for yourself at McAfee.
If you wish to make a change to, or cancel your order, please email us as soon as possible. We will do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If your order has already been shipped, we will not be able to change or cancel the order.
 
If your ordered cannot be changed or canceled, you may either refuse delivery of shipment or ship the order back to us. You will need to pay for the return shipping and we suggest insuring the products for their retail value. We are not responsible for returned product in transit. We will not refund shipping for these orders since the order was already shipped.
If you are unsure about your purchase, please do not wear the item(s). All items must be unworn, unwashed, and in new condition. Please see our Return Policy page for more details.
You will receive an email confirmation shortly after you place an order. You will also be able to log into your account on our website to view any of your current or previous orders.
 
The only “tracking” you will be able to use is through our shipping carriers’ websites. Once your order is shipped, you will receive an email with your package’s tracking number. If you need further help in tracking details of your order, please email us.
Due to the demand, orders are processed in 3-4 days and generally we ship within one to two weeks. If you order more than one item, we may ship from more than one location. This will not affect your shipping charges.
 
We have attempted to minimize “backordered” occurrences by establishing a Real Time Inventory System. On rare occasions we temporarily run out of stock if an item is in greater demand than anticipated. When that happens, we will notify you via e-mail with the anticipated shipping date. Most items that are backordered are expected to arrive within 30 days. We will e-mail you when we are ready to ship to reconfirm your interest in the item. We ship all ordered items as they become available, so if you have ordered more than one item and one or more of those items is on backorder, you will receive multiple shipments. You will only be billed for the shipping cost when the last item is shipped.
Not a problem. However, orders greater than $500 may need to be shipped to your credit card’s billing address for your safety. We will contact you if your order needs to be shipped to your billing address if it’s different than your shipping address.